Director of Program Management - IC Role

Description

We’re growing and looking to hire a Director of Program Management for Products Organisation who embodies our core values: People First, Customer Obsession, Striving for Excellence, and Integrity.

About Claroty

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60.

Role Overview

As the Director of Program Management at Claroty’s Products Organization, you will play a critical role in establishing scalable and efficient processes across both on-premises and cloud initiatives. Your focus will be on ensuring smooth operations, identifying and mitigating risks, and driving continuous improvement through a metrics-driven approach. You will serve as a coach and mentor to our teams, supporting our ongoing DevOps and Agile transformation efforts.

In this role, you will work closely with peers in engineering leadership, product management and our data teams, to plan and track deliverables, define KPIs and measure performance, and you will lead the enhancement of project management methodologies and implement them.

Responsibilities

• Facilitate the continuous improvement of planning and tracking methodologies across Product Management, Engineering, QA, and Data
• Implement required changes in tools to support the chosen methodologies
• Ensure clarity and visibility on the status of key product and engineering deliverables, proactively identifying risks and issues
• Collaborate with product and engineering leaders to mitigate risks and ensure objectives are met
• Develop and implement engineering metrics and KPIs, providing regular insights into challenges and opportunities and making these insights available to teams and stakeholders
• Continuously measure KPIs and Improve an end-to-end support process that aligns customer care, support, and engineering teams to effectively resolve customer challenges
• Lead and support Agile transformation efforts to ensure optimal productivity and outcomes
• Build strong relationships and operational rhythms with Product team members, driving cohesive, inclusive, and well-informed decision-making
  
  

• 5+ years of experience as an engineering program management leader, including working with Agile teams
• Proven experience in building and scaling efficient operations with a metrics- and data-driven approach.
• Significant experience with on-premise enterprise products
• Hands-on experience with Jira
• Strong planning, organizing, and cross-functional collaboration skills.
• Excellent communication abilities in both Hebrew and English.
  
  

• Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space.
• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers.
• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.
• We believe in transparency and openness. That’s why we regularly hold company all-hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be.
• While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.