Conversion Agent – English

We are seeking English, German, and Spanish speakers to join our Conversion team. Engage with potential clients who have expressed interest in AvaTrade’s services and convert them into active customers.

Responsibilities

• Provide support to existing clients, addressing their inquiries and issues, ensuring they remain satisfied and loyal
• Present the advantages of AvaTrade’s products and services, tailor solutions to meet clients’ needs, and close sales transactions
• Manage and follow up on leads systematically using CRM (Customer Relationship Management) systems
• Collaborate closely with different departments within the company, including support and marketing teams, to ensure high-quality customer service

.Requirements

• At least 1-year experience in a (telephone) sales position
• English speaker/ Mother tongue level – written and verbal MUST
• Experience working in the Gaming/ Forex/ Ginary/ Gambling industry – Advantage
• Strong communication skills, assertive with the ability to close sales
• Background in economics or finance
• Familiarity with computers and experience using basic Office programs and CRM solutions
• Highly motivated individuals with a strong work ethic
• Team Player
• English/German/Spanis