Help Desk Specialist

About the Company

Genie IT & Security Services offers a wide range of solutions tailored to meet the unique needs of your business. From robust cybersecurity measures to strategic IT consulting, we have you covered. Our services include network security, data protection, vulnerability assessments, cloud security, IT infrastructure management, and more.

Job Description:

As a Help desk specialist, you will be responsible for providing technical support to the company users, including end-user troubleshooting and application support.

Requirements

At least three years of experience in IT management and user support.

Proven experience in establishing and managing users and granting permissions in Active Directory.

Experience in Managing file servers.

Experience with communication and telephony products—managing switches, connecting and disconnecting phone lines.

Configuration and operation of access points.

Proficiency in Office365 products suite.

Familiarity with security products.

Managing permissions for the SAP system — significant advantage.

Proactive and service-oriented approach.

High proficiency in English and Hebrew.