Internal Communications Manager

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a talented, creative, mother tongue English writer that can seamlessly flow between writing a broad range of engaging internal communications!

The Internal Communications Manager will partner with one of our business divisions, and be responsible for creating and delivering communications strategies, developing frequent and streamlined communications, shaping and defining change management communication plans, acting as a trusted advisor to stakeholders, and ensuring that vital information reaches employees via the most appropriate channels and in the most suitable tone.

How will you make an impact?

• Bring your creativity and storytelling abilities to create innovative, interesting and inspiring articles, newsletters, announcements, executive communications, and many other communications, in a range of tones.
• Work with stakeholders to define, develop, implement, manage and evaluate internal communications activity for the division
• Work with key stakeholders to draft and disseminate information using the most appropriate communication channels and messaging for the audience
• Plan and drive specific ad hoc communications programs
• Work closely with leaders to develop their communications, including written materials and presentations
• Write divisional communications to employees including executive communications, functional updates, etc.
• Support the deployment of change initiatives, by developing internal communications campaigns and messages
• Be part of the Corporate Internal Communications team and work on cross-company initiatives and projects, including employee-related content that promotes NICE as an employer of choice
• Collaborate with graphic designers to create attractive and engaging graphics to accompany the content
  
  

Have you got what it takes?

• Must be a native English speaker
• Relevant education and ideally 3-5 years’ experience (preferably in a global, hi-tech company)
• A proven track record in working with senior leaders to shape and drive the delivery of Internal Communications
• Proven ability to create and execute communications plans across a complex matrix and work with multiple stakeholders
• Ability to deliver complex messages in a simple way
• Experience of driving change through transformational communications
• Effective interpersonal, management and communication skills, including the ability to write and present clear and concise professional communications with varied messaging and tones, adapted to target audiences in different geographies
• Ability to build productive relationships and work closely with senior leaders and in team environments
• Excellent multi-tasking skills, and ability to work at pace and meet timelines
• Strong conceptual abilities, outstanding storytelling and creative writing skills, and a solid knowledge of the digital landscape
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 5147

Reporting into: Director, Global Internal Communications

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.