Project Manager

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We're looking for a Project Manager with experience form the SaaS Industry to join our Professional Services team in Israel.

Responsibilities

You'll work in a #HYBRID mode from the Ramat Gan office, report to the local Senior Manager, Professional Services & Consulting and be responsible for:

• Develop strong relationships with key stakeholders during onboarding, including welcome calls, weekly calls, and describing the service, tools, and process.
• Be the primary point of contact for new clients during the onboarding phase.
• Manage customers and ensure clients have the necessary resources and training for successful adoption of our solutions.
• Establish success criteria, metrics, milestones, and timelines for onboarding projects and ensure projects remain on track.
• Oversee the daily operations of the project team, including solution architects and implementation engineers.
• Assign tasks, manage workloads, and ensure resources are effectively allocated.
• Maintain project tracking and customer issue documentation within appropriate systems.
• Monitor risk factors throughout the project lifecycle and implement corrective actions.
• Oversee the transition of clients from onboarding to ongoing support.
• Schedule the sales - PS handover and make sure the PS team is getting the required information
• Work with different teams such as support/product to make sure deliverables are completed on time and there are no blockers
• Lead the team to deliver and prioritize crucial activities.
  
  

What We’re Looking for (Minimum Qualifications)

• 5+ years as a Project Manager from the SaaS or technology industry.
• 3+ years experience with external client-facing of a global company
• Proficiency in English, both written and verbal.
  
  

What Will Make You Stand Out (Preferred Qualifications)

• Ability to motivate and guide team members toward achieving project goals.
• Ability to collaborate with technical teams
  
  

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.