TechOps Lead

Torq is your security product's favorite security product. Our enterprise-grade security hyperautomation platform unifies and automates the entire security infrastructure to deliver unparalleled protection and productivity. Torq drives maximum value and efficiency from existing security investments. It supercharges security teams across the Fortune 500 with powerful, easy-to-use no-code, low-code, and full-code workflows that reduce manual tasks, freeing security professionals to focus on higher-value strategic activities.

There's electricity in the air at Torq. We're a dynamic, extremely motivated team of go-getters. Every one of us is inspired to propel our customer and partner ecosystem to new heights through hyperautomation. We're always looking for amazing people across every discipline to join Torq.

Key Responsibilities:

In this role, you'll play a pivotal role in ensuring our infrastructure and applications are rock-solid. You'll ensure they can handle explosive business growth while keeping everything running smoothly and performing at peak efficiency. Join our innovative, high-achieving team and dive into cutting-edge technologies. This is a dynamic and agile environment, so get ready to push boundaries and make a real difference!

What You'll Do:

• Work closely with R&D engineers on coordination, communication, and execution of production-related operations
• Maintain a healthy production environment by leading and enforcing standards and procedures
• Manage incident response and resolution, including root cause analysis and post-mortem reviews.
• Identify operational problems by observing and studying system functioning and performance results
• Provide operational management information by collecting and analyzing operating and engineering data and trends
• Constantly improve the technology stack, supporting the data growth and customer requirements
• Work with cutting-edge technologies in a dynamic and agile environment
• Represent the current state of the operational maturity and the progress to the executive team
  
  

• Proven hands-on experience with containerized environments and microservices; Google Cloud Platform, Amazon Web Services, Docker and Kubernetes - a must.
• 4 years of experience as a SRE/Production engineer leader on a high-scale distributed system with a focus on production environment operations.
• Proven experience with building monitoring tools and deploying monitoring practices.
• An innovative approach, with the ability to quickly learn technologies.
• Collaborative mindset of working with the engineering organization and positioning TechOps as a beneficial discipline.
• The mindset and approach for automating away from manual efforts.
• A strong sense of ownership and accountability.
• Excellent problem-solving and troubleshooting - system, application, and database level.
• Excellent verbal and written English communication skills.