Salesforce Lead Admin and Implementer

Overview

NBN is seeking a proactive individual who can help us continually improve and enhance our Salesforce platform, gather requirements and feedback, and design solutions.

We are seeking someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.

Responsibilities:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, and automation/Flows.
• User support tickets.
• Identify and gather requirements from staff.
• Salesforce configuration changes.
• Monitor user adoption.
• User training and creating training materials.
• Responsible for creating and maintaining reports in Salesforce.
• Understanding, knowledge, and implementation with best practices in the world of Salesforce.
• Management and implantation of integrations of external tools with Salesforce and maintenance.

Qualifications and Background:

• Salesforce product knowledge and six months of hands-on administration experience with Salesforce.
• Trailhead Badges/Super Badges.
• Certified Salesforce Administrator or at least one year of proven experience with Salesforce Admin work or similar.
• Familiarity with “Titan” tools is an advantage.
• Bachelor’s degree, or professional qualification an advantage.
• High-level English (written and spoken), Spanish, French, Russian, and Portuguese is an advantage.
• At least intermediate Hebrew both written and spoken.