VP R&D

VP R&D

Our next-generation automated customer communication software enables companies of all sizes to boost customer satisfaction, ROI, and business output.

Using CommBox’s software, companies can automate monotonous tasks while managing customer interactions across multiple channels (website chatbots, instant messaging apps, email, social media platforms, and more). CommBox’s mission is to revolutionize how companies worldwide automate their operations without losing the quintessential human touch.

We’re looking for people passionate about perfecting technology beyond their imagination. If you want to participate in the revolution of business automation, advance your career, and have a great time doing it – CommBox is the perfect place for you!

We are looking for a hands-on R&D Manager experienced in leading development teams in a SaaS environment, who has a 'can-do' approach, is a team player, and is a strategic thinker to lead our development group.

You will manage multidisciplinary teams, from infrastructure to AI, dealing with new technologies like Chat GPT, BI, and core App technologies in the multi-channel domain.

Your responsibilities will include:

• Overall authority for creating high-quality software solutions
• Establish solid, high-quality development processes and methodologies
• Manage the day-to-day development team's Agile process, release cycle, design reviews, and architecture decisions.
• Close work with leading stakeholders in the organization
• Lead the R&D team’s expansion plan and long-term strategy
• Formulate solutions, guide technical orientation, and regulate quality control standards
• Control the product development and testing processes
• Manage QA Automation team

Requirements:

• Managerial experience - at least five years of experience leading an R&D team of at least 30+ employees and over ten years of experience in software development
• Hands-on experience with Agile coaching development procedures
• Industry experience from enterprise solution B2B2C and digital channel domain – a major advantage.
• Solid background experience with C#, JavaScript, and AWS.
• Experience with delivering high-quality software solutions.
• A degree in Computer Science or an equivalent - mandatory
• A people person with leadership skills, positive energies, and excellent interface management skills
• Execution-driven with a can-do approach and the ability to engage and motivate the team towards a successful delivery.
• Experience in implementing AI tools in the development process to enhance development speed and product quality – an advantage
• Experience in the SaaS industry and Agile – mandatory