Director of Revenue Operations

Who we are:

Riverside is your online studio for high-quality recordings and incredibly smart and fast editing. It's powered by AI, but built for human conversations - anything from podcasts to video marketing is captured with 4K video quality and crystal-clear audio, no matter where you’re located.

By removing all barriers between idea and expression, we empower anyone to create stories and conversations that engage their audience and inspire the world with conversations and stories.

About the role:

Riverside’s GTM Organization is growing fast as our customer base grows. The Revenue Operations function is critical to accelerate our Growth. As the leader of RevOps, you will serve as the focal point for building a scalable growth engine. You will be responsible for the entire GTM tech stack, implement data-driven strategies that will result in a 4x growth plan over the next three years and serve as the thought and execution partner to the CRO. Working across functional teams, you will partner with leaders from sales, marketing, and customer success to achieve operational efficiency, establish a single source of truth, and drive continuous full-funnel visibility.

• Lead a team of professionals to continuously enhance our processes, strategies and tech stack
• Measure, track, and analyze the GTM teams’ productivity and success via KPIs
• Lead the forecasting and planning processes for the GTM Organization - Revenue targets, Hiring plans and budgets
• Manage HubSpot CRM to improve processes data integrity and analytics
• Report key performance metrics to executive leadership
• Implement strategies to increase Top of Funnel - such as improving Product Qualified Lead processes and scaling Outbound
• Partner with the GTM team to ensure targets are met, identify bottlenecks, and find solutions
• Design and improve compensation plans

Lead the GTM team to enhanced productivity through streamlined processes and better tool management

Requirements:

• 5+ years of sales/revenue/business operations experience in B2B SaaS or Consulting environment
• 5+ years of experience managing resources, tasks, and workflows in a sales or revenue operations environment
• Strong hands-on technology and CRM experience. You understand GTM technology deeply and aren’t afraid to jump in yourself to fix and analyze technical workflows
• Strong analytical and organizational skills - Ability to perform an up-front analysis and design a road map that maximizes revenue growth
• Expertise in project management, including designing, implementing, and managing projects
• Leading with emotional intelligence
• Change management experience - demonstrating the value, creating trust, and achieving adoption

Compensation and Benefits

• Competitive salary
• Stock options in the company
• Keren Hishtalmut, pension
• Generous PTO
• Lunch stipend
• Commuter and parking benefits
• Fully stocked kitchen, happy hours, team events
• Amazing Riverside gifts and swag