Performance Director

About us:

We are a leading Marketing & eCommerce company dedicated to providing top-notch online shopping experiences for our customers. We are committed to innovation, quality, and customer satisfaction. We are looking for a motivated and experienced Performance Director to join our dynamic team and help us achieve our ambitious goals.

About the role:

The Performance Director (eCommerce) will be responsible for driving the performance and efficiency of our eCommerce operations & our Marketing websites. This role will focus on analyzing data, developing strategies to improve KPIs, and implementing best practices to optimize the customer journey and increase conversion rates.

Key Responsibilities:

• Develop, implement, and manage PPC campaigns across platforms such as Google Ads, Bing Ads, and social media advertising.
• Monitor and analyze PPC campaign performance, making data-driven decisions to optimize spend and maximize ROI.
• Monitor and analyze KPIs related to eCommerce operations.
• Implement and test new strategies to optimize the online shopping experience, Identify trends, issues, and opportunities for improvement.
• Identify and implement best practices to improve operational efficiency in areas such as website speed, inventory management, and order fulfillment.
• Develop and implement initiatives to enhance the customer journey and satisfaction.
• Communicate performance goals, strategies, and results to relevant stakeholders.
• Provide insights and recommendations based on data analysis.

Qualifications:

• Minimum of 5 years of experience in performance management or a similar role within the eCommerce industry.
• Strong analytical skills and experience with data analysis tools such as Google Analytics, Excel, and BI tools.
• Proven ability to develop and implement strategies to improve eCommerce performance.
• Excellent communication and presentation skills.
• Strong project management skills with the ability to manage multiple tasks and priorities.
• Experience with eCommerce platforms such as Shopify, Magento, or WooCommerce.
• Familiarity with digital marketing strategies and tools.