Senior Product Designer

SysAid’s mission is to liberate employees by unlocking the full potential of AI.

SysAid is a dynamic SaaS company specializing in IT Service Management (ITSM) while pioneering generative/conversational AI. We are recognized as a leading innovator in the industry, and already liberating over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the ITSM landscape.

Our vision is a workplace where users can get the best possible experience when they need assistance, information, or services. countries and a daily impact on over 9 million end-users, we are committed to transforming the ITSM landscape.

Ready to make an impact? We're looking for a Senior Product Designer (UX/UI) to be a key player in our product team, bringing our vision to life. Collaborate closely with our R&D and Product teams to design solutions that are creative, intuitive, and user-friendly.

What you will be doing:

• Engage in the UX/UI process through ideation, conceptualization, detailed design, and execution.
• Develop the best UX solutions for users, infusing creativity while adhering to UI standards and guidelines.
• Partner with product managers, designers, and developers to turn ideas into reality.
• Conduct usability discovery sessions for both current and new design ideas to ensure optimal user experiences.

Requirements:

• 5+ years as a Product Designer working on complex systems/SaaS
• Experience with B2B/SaaS products, working closely with Product Managers and R&D teams.
• Deep understanding of UI/UX best practices.
• Proficiency in Figma or similar design tools.
• Strong typography skills and attention to detail.
• Comfortable working in a cutting-edge technology environment.
• Educational Background: Bachelor’s degree in visual communication or graphic design.