Experienced Network Technician - Data Center

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

AWS is looking to hire a highly motivated, best-in-class Network Technician to join the growing AWS team within Networking. The team responsibilities involve delivering new AWS EMEA region deployments. The Network Technician will report to the Network Manager and work closely with both internal customers, external vendors as well as coordinating regional resources to facilitate smooth project execution in association with Technical Program managers.

An ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity all combined with a proven project delivery methodology.

This position will provide the individual with high levels of autonomous work with minimal supervision to drive the stability and sustainability of AWS next-generation networks and to assist in the delivery of a new AWS region.

Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. In addition the role may require International travel of up to 20%..

Responsibilities

• Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
• Work closely with AWS Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.
• Manage work and priorities through ticketing system and workflow
• Collaborate with various stake holders to remove project obstacles
• Ability to travel within geographical work area is required, up to 20% travel outside traditional work area will be required.
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Complete customer requests via Remedy trouble ticketing system
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
  
  

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• At least 5-6 years of proven industry technical experience as Network Technician.
• At least 5-6 computer networking experience, cabling, computer hardware systems
• Knowledge of networks and cabling
• Ability to take direction from both a directed work system and/or a team lead
  
  

Preferred Qualifications

• Formal certifications such as MSCA , CCNA or others.
• Working in Data Center/Critical facilities environment.