Group Fraud Manager

This job is with Checkout.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

As we grow and invest more in automating our processes, we are looking for an experienced Fraud leader to build and grow a team of Risk Decisions Scientists. We are a data driven company with billions(!) of data points per year. If you are highly-motivated data enthusiastic with a proven track record in building automated risk strategies, scorecard and rules, if you are technical, creative and a true leader - you belong with us.

This role will require a high level of adaptability, proactive attitude, and ability to impact and influence the wider organization while working with key stakeholders across the company (mainly in Tel-Aviv, London and Mauritius).

Key Responsibilities

• Be a thought leader both internally and externally in the world of Payment Fraud
• Build and guide the team with a Payment Fraud Prevention Northern Star, with strategic perspectives and tactic methods
• Hire and lead a team of managers and individual contributors in the field of fraud decision science, mentor and coach while driving continuous improvement and innovation
• Guide the team as they research and deploy rules to detect and stop fraudulent payments - maybe even roll up your sleeves and do it yourself as well
• Data driven: clearly define success metrics and measure progress against them
• Ability to build bridges across the organization with high EQ and influencing skills
• Guide and lead research on different tactics used for payment fraud and turn that research into action - could be adding an attack type we catch, updating documentation, improving our algorithms or even getting on stage at a conference to talk about what we’re seeing.
• Work closely with Product, Data Science, Engineering, Operations and Enterprise Risk to help design and improve our Risk Decision Engine
• Be a consultant to our merchants on how to improve their fraud defense and share insights internally with our commercial and engineering teams
• Drive a mentality of continual improvement in the processes and tooling of the team to deliver best in class results
  
  

Qualifications

• 8+ years of experience in data-driven processes and monitoring automation in the Payments Fraud / Risk Industry
• 5+ years of managing a team of data analysts / data decision scientists
• High proficiency and ability to create complex optimized queries on SQL databases
• Good familiarity with BI tools (Looker - a plus)
• Ability to code in Python for data analysis and machine learning - a plus
• Understanding of Machine Learning
• Excellent written, verbal, and interpersonal communication skills in English
  
  

Additional Information

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

Apply Without Meeting All Requirements Statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/