CRM Salesforce Administrator Student

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Responsibilities

• A main point of contact for more than 200 Salesforce users, that works with a queue of requests related to cross-company business processes over the CRM system.
• Support our end global users with issues and process clarifications.
• Utilize Salesforce admin tools to generate reports and dashboards for both business and technical teams, execute large-scale data corrections, and resolve issues through managed workarounds.
• Detect recurring bugs and change requests, analyze their causes, and determine if changes in the existing process can reduce or eliminate these issues.
• Work with agile methodology including cooperation with technical teams (developers, analysts, and QAs) to release systems improvements and new features to production.
  
  

• At least 4 semesters left until graduation.
• Excellent English skills (verbal & written) – A must!
• Excellent Excel/Data analysis skills - Big advantage.
• Bachelor’s degree (Engineering/Information Systems – preferred).
• Salesforce administration experience – Big advantage.
• Team player, organized, good interpersonal relations, and highly motivated.
• Excellent abilities in self-learning and working independently.
• Service-oriented and multi-tasking skills.
• Expected employment – at least 3 full days a week.