Service Technician

We are currently recruiting for a Service Technician at our Israel office.

The Service Technician will lead our global technical service desk, including documenting, training, and supporting our clients.

The ideal candidate will have Electronic or Mechanical practical engineering degree and the ability to travel if needed.

Location: Migdal HaEmek, Israel.

Key Responsibilities

• Handling Return Material Authorization for investigations.

• Service kit preparation and new operation guidelines

• Prepare service manual

• Prepare service price list

• Prepare troubleshooting and handling documentation

• Train account manager to handle basic troubleshooting and technical case Harding

• Authority on decision regarding technical solution.

• Fill in all documentation as needed.

• Complaint Life Cycle

• Technical Support

• RMA Investigations – including participation in product change and improvement processes.

Your Skills & Experience – Do You Have What it Takes?

Essential:

• Electronic or Mechanical practical engineer

• Ability to travel if needed

Desirable:

• 1-2 years in similar position is preferred

A bit about you – do you fit this description?

Role competencies:

• Fluent English

• Ability to talk in front of a crowd