Senior AI Backend Developer

About Us

Our next-generation automated customer communication solution enables enterprises to increase customer satisfaction, ROI, and business growth.

Using the CommBox platform, companies can automate repetitive tasks while managing customer interactions across multiple channels (website chatbots, messaging, emails, social and more). Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.

We're looking for people who are passionate about perfecting technology and going above and beyond their imagination. If you're looking to take part in the revolution of automated business solutions, build a career and have a great time while doing it all - CommBox is the perfect place for you!

Responsibilities

• You will work with a team of strong engineers on a mission to build and support reliable services and applications for our global customer base.
• You will take an active part in the development of strategic components and provide technical leadership to the projects that you are part of.
• You will help write new webhooks, fully fledged 3rd party integrations, as well as new feature complexities.
• You will have an ample opportunity to participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, up to deployment, and successful service rollout.
• You will work with a modern technology stack that is rich and diverse. Including frameworks like .NET Core Framework, Redis, Elastic, REST APIs, Cloud serverless architectures, Python, and client side frameworks such as Typescript, React, CSS3, and HTML5 to a minor degree
• You will be contributing to shared codebases across the organization.
• You will have the opportunity to be a force multiplier and coach other engineers in yours and other teams to deliver results.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Engineering or equivalent software development experience
• 7-8 years experience as a backend developer
• Experience with AI, LLMs, RAG, automation, and algorithms
• Experience with professional web development experience in C#, ASP.NET (Core)
• Experience with web technologies such as RESTful APIs, WEB API, JSON, JWT
• Experience with relational DB technologies such as MySQL, MSSQL, PostgreSQL, or other RDBMS
• Strong technical abilities around design, coding, rapid prototyping, unit testing, debugging and quick problem-solving
• Familiar with secure software design concepts according to OWASP principles and best practices
• Experience with development tools such as: GitHub, Postman, Kibana, Jira
• Able to learn new systems quickly, work independently and adapt new methodologies to our service
• Demonstrated ability to collaborate with internal and external teams

Preferred Qualifications:

• Experience as a team leader
• Experience with technologies such as AWS Lambda, Python, gRPC, GraphAPI, Kafka, AWS SQS
• Knowledge and experience with object-oriented design patterns, microserver architecture
• Startup mentality to move and iterate rapidly, work across disciplines, and focus on delivery
• A high-quality bar and a drive of continuous improvement; just-enough documentation, unit testing, code reviews, test automation, continuous integration & deployment, and a preference for agile methods.