Office Manager & HR Assistant

About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. . Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.

Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services.

Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 -people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages!

Why Join Us:

• Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.
• We are Winners: AI Company of the year 2024 & Best in Tech Employer with the Women in Tech awards 2022 & 2023
• Impactful Role: Directly influence the company’s legal and risk management strategies.
• Growth Opportunities: Advance your career in a fast-paced, innovative industry.
  
  

The Opportunity:

We are seeking a highly organised and detail-oriented HR Administrator/Office Manager to join our busy Israel based team. In this exciting new role you will be responsible for providing administrative support to the team, assisting with a wide range of duties, including general HR admin, office & facilities management & overall organisation of the office.

This position offers an exciting opportunity to contribute to the success of our organisation and support the growth and development of our employees whilst accelerating your own career in a fast paced, cutting edge, technology organisation.

The HR team is a collaborative, supportive and professional team and we are looking for a like minded individual to add to our mix! If you are a motivated and proactive team player with a passion for People administration, we’d love to hear from you.

Key Responsibilities:

• Office Management:
• Oversee daily office operations, including maintaining office supplies, equipment, and inventory.
• Manage office space, coordinate with vendors and service providers, and handle facility-related issues. Our offices are managed by Rooms and so aspects of the facilities management is handled by them.
• Organize and maintain company records, documentation, and correspondence.
• Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff.
• Ensure the office environment is clean, safe, and conducive to productivity.
• Human Resources:
• Assist with the recruitment process, including posting job openings, screening resumes, coordinating interviews, and conducting reference checks.
• Manage employee onboarding and orientation programs, ensuring a smooth transition for new hires.
• Maintain employee records, including attendance, performance, training, and compliance documentation.
• Administer employee benefits, leave management, and handle HR-related inquiries.
• Facilitate employee engagement activities and promote a positive workplace culture.
• Compliance and Policy Implementation:
• Ensure compliance with employment laws, regulations, and company policies.- possibly cancel
• Develop, update, and implement HR policies and procedures as needed.
• Conduct regular audits of HR and office processes to ensure efficiency and compliance.
• Employee Relations:
• Organize and facilitate employee training sessions, workshops, and professional development opportunities.
• Support performance management processes, including employee evaluations and feedback sessions.
• Administrative Support:
• Provide administrative support to executives, including preparing reports, presentations, and correspondence.
• Assist in managing budgets, expense reports, and financial documentation for the office.
• Coordinate company events, meetings, and other corporate activities.
  

Qualifications:

• Proven experience as an Office Manager/Assistant/Admin, HR Assistant, or in a similar role.
• Strong knowledge of office management responsibilities, systems, and procedures.
• Familiarity with HR best practices, employment laws, and regulations.
• Excellent organizational and multitasking abilities.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to handle confidential information with discretion and professionalism.
• Fluent in English as you will need to communicate daily with our UK & US based teams.
  
  

Preferred Qualifications:

• Experience in a fast-paced or growing company environment.
• Familiarity with payroll systems and Hi Bob
  
  

Work Environment:

• This role will be based in our Tel-Aviv office and we are open to part or full time hours. You will be required to be in the office on most of your working days due to the nature of the role.
  
  

Diversity & Inclusion

Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award!

Our Culture

Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.

Benefits

Attractive package to be discussed.