Business Operations Analyst

Travelier, formerly known as Bookaway Group, is a travel-tech company revolutionizing ground and sea transportation for travelers. Travelier’s network of digital platforms allows customers to instantly purchase intercity tickets for ferries, buses, and trains in local markets, enabling stress-free travel across the globe.

We are seeking a highly skilled and motivated Business Operations Analyst to join our team for a new business line we are launching. This role is crucial in driving both data analysis and operational efficiency, supporting strategic decision-making, and ensuring smooth daily operations. You will be the go-to person for all operations related to this new business line.

Responsibilities:

• Serve as the primary point of contact for the operations of a new business unit, providing analytical and operational support.
• Build and maintain comprehensive reports, dashboards, and metrics to monitor and optimize business performance.
• Support the planning and administration of the business unit, monitor cash flow projections, and recommend investments.
• Provide timely and accurate monthly KPI reporting and real-time insights to enhance operations.
• Collaborate across departments, including Finance, Sales, and Product, to manage and execute strategic projects.
• Manage key operational processes, including financial transactions and reporting.
• Proactively identify opportunities for operational improvements and support new strategic initiatives.
  
  

• 2+ years of experience in data analysis, business operations, or a related role.
• Strong SQL skills, proficiency in BI tools, and advanced Excel/Google Sheets capabilities.
• Excellent understanding of KPIs, business processes, and data context.
• Solid understanding of business operations and strategic thinking.
• Proven ability to communicate effectively and collaborate across multiple departments.
• Highly organized, self-motivated, and proactive with a problem-solving mindset.
• Strong team player with a customer service approach