Service Technician

Job description

Service Technician

We are currently recruiting for a Service Technician at our Israel office.

The Service Technician will lead our global technical service desk, including documenting, training, and supporting our clients.

The ideal candidate will have Electronic or Mechanical practical engineering degree and the ability to travel if needed.

Hours of work: 45

Location: Migdal HaEmek, Israel.

About Sinclair

Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.

This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.

Our Vision

Providing aesthetic excellence globally.

Our Mission

Driving the advancement of product quality and customer satisfaction, investing in innovation and people.

Our Values

• Act with Integrity
• Be results driven
• Embrace your winning spirit
• Stay ahead of the game
• One team, one goal

Key Responsibilities

• Handling Return Material Authorization for investigations.
• Service kit preparation and new operation guidelines
• Prepare service manual
• Prepare service price list
• Prepare troubleshooting and handling documentation
• Train account manager to handle basic troubleshooting and technical case Harding
• Authority on decision regarding technical solution.
• Fill in all documentation as needed.
• Complaint Life Cycle
• Technical Support
• RMA Investigations – including participation in product change and improvement processes.

Your Skills & Experience – Do You Have What it Takes?

Essential:

• Electronic or Mechanical practical engineer
• Ability to travel if needed

Desirable:

1-2 years in similar position is preferred

A bit about you – do you fit this description?

Role competencies:

• Fluent English
• Ability to talk in front of a crowd

What We Offer

We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.

This is an exciting opportunity to join a successful company, with big ambitions for the future.

If this sounds like you and you meet the requirements, please apply, we would love to hear from you.

Please note if we receive a high volume of applications, we may close the role before the closing date noted.

By making this application you give consent for personal information to be used in automated decision making processes relating to key job requirements which are stated in this ad.

If you have any questions, please email [email protected].

Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair and Terms & Conditions associated with the use of such CVs will be considered null and void.