Customer Service Representative

Company Description

Organization that specializes in helping other NGOs typically focuses on providing support services such as capacity building, strategic guidance, funding advice, and operational assistance.

Role Description

This is a contract hybrid role for a Customer Service Representative at ARBA - ארבא in Tel Aviv-Yafo. The role involves providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Some remote work is acceptable for this position.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Satisfaction skills
• Experience in Customer Service and Customer Experience
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Attention to detail and strong organizational skills
• Ability to work effectively in a team and independently
• Fluency in multiple languages is a plus
• Prior experience in a similar role is preferred