Service Scheduler

Our client, Delcoi, is currently seeking a Service Scheduler to join their team. As a Service Scheduler, you will be responsible for coordinating and scheduling service appointments for their clients.

To learn more about the company, please visit Delcoi's website:

https://www.delcoi.com/los-angeles/

Responsibilities:

• Receive service requests from clients and prioritize them
• Coordinate with service technicians to schedule appointments
• Ensure that service appointments are scheduled promptly and efficiently
• Confirm appointments and communicate relevant details to clients and service technicians
• Maintain accurate records of scheduled appointments and cancellations
• Reschedule appointments when necessary
• Follow up with clients after service appointments to ensure satisfaction
• Resolve any scheduling conflicts or issues that may arise
  
  

Requirements

• Prior experience in scheduling or coordinating service appointments preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in using scheduling software and tools
• Attention to detail and accuracy
• Problem-solving and decision-making abilities
• Ability to work independently and as part of a team
  
  

Benefits

• Remote Work
• Permanent Position
• 30-Day Paid Leave
• 5-Day Work Week
• A competitive salary, reflective of your experience
• Health insurance coverage
  
  

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations.

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

• Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.
• Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.
• Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.
  
  

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.