Customer Service

Company Description

Hallo015 is a licensed Telecom Operator in Israel, providing advanced telephone services to business, Internet, and other international companies . With a focus on ensuring successful calls for sales and retention teams, Hallo015 has become the primary telecom provider for many leading companies in these sectors.

Role Description

This is a full-time on-site role for a Customer Service Representative at Hallo015 located in Rosh HaAyin(8.00-16.00). The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing excellent service to clients. This role involves assisting customers with technical, financial support and ensuring a positive experience with our telecom services.

Qualifications

• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Customer-oriented approach
• Experience in customer service or a related field
• Knowledge of telecom services is a plus
• Ability to work efficiently in a fast-paced environment
• Proficiency in Hebrew and English