Digital Experience Manager

Job Overview:

We are seeking a talented and driven Digital Experience Manager to join our dynamic team. This individual will be responsible for enhancing user experiences across our digital platforms, including Aish.com, social media channels, YouTube, podcasts, and our Circle community. The ideal candidate will have a strong background in user experience design, project management, and automation tools like Zapier, Figma, and ActiveCampaign. They will also be adept at conducting user testing and surveys to continuously improve our digital offerings.

Key Responsibilities:

• Lead the design and implementation of user experiences across Aish’s digital experiences including the creation of user journey maps and user flows.
• Project manage the implementation of new digital initiatives from conception to launch, ensuring timelines and objectives are met.
• Contribute to ideation and research of Aish’s digital experiences.
• Develop and manage cross-channel user experience strategies that align with our organizational goals.
• Implement and optimize automation user flows in WordPress and Circle.so as well as through Zapier, ActiveCampaign, and other platforms to enhance user engagement and operational efficiency.
• Conduct user testing and surveys to gather feedback and insights for continuous improvement.
• Collaborate with cross-functional teams, including marketing, education, and development, to ensure cohesive and effective user experiences.
• Analyze user data and behavior to inform design decisions and improve user journeys.
• Stay up-to-date with industry trends and best practices in UX design, automation, and digital strategy.

Qualifications:

• Bachelor’s degree in UX Design, Human-Computer Interaction, Digital Marketing, or related field.
• Minimum of 3-5 years of experience in UX design and project management.
• Curious, love to learn, and learn quickly with a willingness to fail and improve.
• Proficiency in using UX design tools (Figma preferred).
• Experience with automation using Zapier, ActiveCampaign, implementing webhooks, tracking pixels, etc.
• Strong analytical skills and experience with user testing and survey methodologies.
• Excellent project management skills with a proven track record of managing multiple projects simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Passion for creating engaging and impactful digital experiences.

Preferred Qualifications:

• Experience working with content management systems (CMS) and customer relationship management (CRM) tools.
• Familiarity with social media platforms, YouTube channel management, and podcast production.
• Familiarity with digital communities and community platforms is a plus.
• Extensive Jewish knowledge is a plus.

Why Join Us:

• Be part of a mission-driven organization dedicated to making a positive impact on the Jewish world.
• Work in a collaborative,fast paced, and innovative environment.
• Opportunity to shape the digital future of Aish.com and its diverse range of platforms.

How to Apply:

Interested candidates should submit their resume, portfolio, and a cover letter detailing their relevant experience and why they are passionate about this role.

About Aish:

Aish is a leading Jewish content platform, dedicated to providing authentic Torah wisdom in a relevant, meaningful, and accessible way. Our mission is to inspire Jews around the world to connect with their heritage and spirituality through innovative and engaging digital experiences.