Cross Product Manager

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the US , the UK, Europe and Asia, Global e makes selling internationally as simple as selling domestically.

With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localized shopping experience.

As a Cross Product Manager, you will play a crucial role in the success of our cross-border e-Commerce business. You will be responsible for managing and enhancing our cross-border B2B2C SaaS platform.

Key Responsibilities

• Define the product roadmap for cross-domain features, prioritize features and enhancements based on customer needs, market trends, and business goals.
• Work closely with other product managers, development teams, designers, and stakeholders to translate product requirements into detailed specifications. Guide the end-to-end product development process, ensuring timely delivery of high-quality features and functionality.
• Conduct user research, usability testing, and analyze data to identify areas of improvement. Collaborate with UX/UI designers to create intuitive and engaging interfaces.
• Utilize data analytics tools and metrics to monitor the performance of the e-commerce platform. Analyze key performance indicators (KPIs), conversion rates, and customer behaviour to identify opportunities for optimization and growth.
• Collaborate with various internal stakeholders, such as solutions, projects, sales, account management, customer support and operations teams.
• Lead Go-To-Market and rollout plan for new features.
• Stay updated with the latest industry trends for your domain.

Requirements:

• 7+ years of product management experience with e-Commerce, Funnel conversion, Fintech, Payments, Logistics – a major plus.
• B2B/B2B2C SaaS experience- Must
• Proven track record of handling large complex features, while being detail-oriented and maintain accuracy.
• Technical degree in computer science / engineering (or equivalent practical experience).
• Strong understanding of the e-commerce funnel, technologies, and customer experience principles.
• Proficiency in data analysis and interpretation, utilizing relevant tools and techniques.
• High sense of ownership and accountability.
• Familiarity with agile product development methodologies.
• Excellent project management skills, with the ability to prioritize and manage multiple tasks effectively.
• Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Creative problem-solving skills and a proactive approach to overcoming challenges