Collections Specialist

Founded in 2009 and 100% self-funded to this day, Natural Intelligence is a leader in online multi-vertical marketplaces. Our global brands, Top10.com and BestMoney.com, help millions worldwide make informed decisions every day. Our proprietary platform, xMatch, harnesses AI and ML technologies in order to help consumers make easier choices and find the right products and services tailored to their needs.

We are looking for a detail-oriented and motivated Collections Specialist with experience in accounts receivable and collection management to join our collections team within the highly-qualified Treasury department.

Responsibilities:

• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data.
• Reconcile accounts receivable to the general ledger.
• Review billing reports and prepare invoices/credits.
• Provide support, verify discrepancies, and resolve customers’ billing issues.
• Extract data from a variety of affiliate systems.
• Generate financial statements and reports detailing accounts receivable status.
• Identify and execute necessary process adjustments and enhancements.
• Send statements to customers to resolve outstanding debt.
• Proactively interact with customers and internal business units to resolve outstanding issues.

Requirements:

• 2+ years of experience in a similar role
• Basic understanding of accounting and business principles
• Ability to analyze large sets of data
• Strong attention to detail with a dedication to accuracy
• Excellent verbal and written communication skills in English; French is an advantage
• Self-starter with the ability to successfully adapt to changing priorities and work demands
• Strong proficiency in Excel and Google Sheets
• Knowledge of Netsuite and bookkeeping experience is an advantage
• Knowledge of affiliate systems is an advantage