C# Escalation Engineer (Tier 4)

Summary
Data has never been more valuable and vulnerable. As cybercriminals become more sophisticated and regulations become stricter, organizations struggle to answer one key question: “Is my data safe?”
At Varonis, we see the world of cybersecurity differently. Instead of chasing threats, we believe that the most practical approach is to protect data from the inside out. We’ve building the industry’s first fully autonomous data security platform to help our customers dramatically reduce risk with minimal human effort.
At Varonis, we move fast. We’re an ultra-collaborative company with brilliant people who care deeply about the details. Together, we’re solving interesting and complex puzzles to keep the world’s data safe.
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
We are seeking a Talented Senior Software Engineer to join our EE team.
You will join a dynamic team focused on handling of complex customer issues that require deep product knowledge, advanced troubleshooting, and close collaboration with development.

Responsibilities
Resolve complex escalations, that require deep technical expertise
ensuring high performance, scalability, and reliability.
Execute Deep Technical Investigation & Root Cause Analysis -
Reviewing logs, metrics, alerts, dashboards
Analyzing service interactions and Identifying patterns and anomalies
Producing RCA summaries and next steps

Drive Automation and AI‑Based Troubleshooting
Maintain High Expertise in Product Areas and Cross‑Discipline Technologies
Improve Product Supportability and Provide Feedback to DEV/PM

Requirements
BSc in computer science, computer engineering or equivalent from a leading institution - must
5+ years of hands-on development experience
Strong knowledge of object-oriented programming (C# / JAVA / PYTHON)
Experience in UI development -Experience with JavaScript/TypeScript for debugging and fixing front-end issues
Experience in multi-threaded and asynchronous programming
Experience in leveraging AI tools to enhance development and productivity
Performance analysis and optimization - Advantage
Database development experience - Advantage
Hands on with Kubernetes- Advantage
Hands on experience with Linux and working in a Saas environment - Advantage
Excellent interpersonal skills, team player
Strong analytical skills and detail oriented, with the ability to see the bigger picture from a limited set of data
Ability to work independently and prioritize multiple tasks
Curious, proactive, and eager to learn new technologies quickly
Fast learning skills
English - fluent, verbal and writing

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife

Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
#LI-Hybrid