Salesforce System Analyst

Description

The Salesforce System Analyst would perform a key position in our Commercial Applications team, responsible for gathering business requirements and implementing those within Sales Cloud, Service Cloud and Apttus CPQ. We’re looking for a Self-driven, proactive, and comfortable working independently across distributed time zones individual. Working side by side with Global Process Owners, Product Owners, Scrum Masters and ERP SAP experts in a position that brings our users to have a simple, automated and scalable experience.

Key Responsibilities

Lead requirements gathering, analysis & solution design, development oversight, and demos for enhancements and transformational initiatives.
Drive high-quality execution across the full SDLC, ensuring readiness for development, CI/CD, SQA, UAT, and deployment.
Operate within a Scrum‑oriented environment, actively participating in Agile ceremonies and maintaining your Jira progress with ownership and transparency to support a healthy, well-prioritized backlog.
Approach business and technical challenges holistically, offering scalable and elegant solutions.
Collaborate closely with project managers, developers, and SQA teams to ensure high-quality, on-time delivery.
Apply practical prompt engineering and scripting skills to optimize workflows and enable intelligent automation.
Integrate APIs and third‑party tools into a robust Salesforce solution.

Skills, Knowledge & Expertise

3–5+ years of hands‑on Salesforce implementation and administration experience in large, global environments.
Strong understanding of Sales Cloud, Service Cloud, and core Salesforce configuration and ability to translate business challenges into clear technical requirements and solution architectures, which will require strong analytical, problem-solving, and communication capabilities.
SQL/SOQL experience and comfort handling data analysis and validation tasks.
Experience working with CI/CD, git-based version control, and multi‑environment deployment practices spanning multiple teams.
Proficient knowledge of Agile/Scrum and expertise to utilize Jira & Confluence to the fullest while having effective time-management skills with the ability to handle multiple changing priorities.
Ability to simplify and explain complex systems to non-technical stakeholders with fluent Englis

Desired

Familiarity with next-gen technologies and modern technical stacks including hands-on experience lightweight scripting and business application applicable prompt engineering.
Solid understanding of ERP/SAP integrations specifically within manufacturing organizations, bringing familiarity with supply chain, order lifecycle, or production processes and manufacturing IT apps.
Experience designing and implementing scalable solutions leveraging Salesforce CPQ and/or Apttus/Conga CPQ - including bundles, pricing logic, discount structures, approval flows, ABO, callbacks, and promotional mechanisms.
Knowledge of DocuSign, Bit2Win, or similar ecosystem tools is a plus.
Salesforce certifications (Admin, Sales, Service, CPQ).

About Align Technology
Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
Health and well-being programs to keep you thriving in both body and mind.
Employee-exclusive discounts on Invisalign products.
Learning opportunities through online learning resources and support for your individual development plans.
Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.