Import / Export Administrator

Description

We are seeking an experienced and detail-oriented Import & Export Administrator to join our logistics operations. This role is responsible for managing all order types and shipments from Israel, ensuring smooth logistics operations, customs clearance, and coordination with internal and external stakeholders.

Key Responsibilities:

Manage and process various types of orders (Sales, RMA, Advance Replacement, MARCOM, etc.) originating from Israel
Oversee the end-to-end shipping process, including order fulfillment and documentation
Monitor shipments from AudioCodes’ warehouse and contract manufacturers in Israel
Coordinate and handle customs clearance for incoming shipments
Provide operational support to AudioCodes’ global logistics centers
Ensure compliance with international shipping regulations and incoterms
Maintain accurate records and documentation for all shipments

Requirements

Professional Experience & Skills:

Minimum 3 years of experience in import/export operations and order management
Strong knowledge of international shipping, incoterms, and logistics processes
Hands-on experience with ERP systems
Proficiency in MS Office tools, especially Outlook and Excel
Fluent in English (both written and spoken)

Key Competencies:

Excellent organizational and multitasking skills
High attention to detail and accuracy
Strong sense of responsibility and ownership
Ability to prioritize tasks effectively and work under pressure
Strong communication and interpersonal skills
High level of customer service orientation