Director of Revenue Operations

How about using your talent to save a life?

Get ready to make an impact at one of the most exciting, fast-growing AI companies revolutionizing pool safety worldwide. With over 250,000 swimmers monitored weekly in sport and leisure centers across 8 countries, Lynxight is on a mission to prevent drowning and drive the movement towards smarter, safer aquatic facilities.

Job Description

We’re looking for an experienced Revenue Operations to drive sales across multiple international markets as the company scales.

You will gain visibility of and improve efficiency across the revenue and handoff processes between departments, determining the most important tools and strategies to grow revenue and drive revenue predictability, while eliminating silos between departments to support a customer journey with seamless handoffs.

This is a key role that requires a hands-on approach, with main deliverables including:

·     Owning sales routines (weekly pipeline reviews, QBRs) and deriving actionable insights.

·     Fostering data-driven decision making in the company via CRM dashboards.

·     Tracking business goals against KPIs (departmental and personal).

·     Providing guidelines and alerts to best practice offtrack performances.

·     Producing commercial playbooks, documentation and training materials.

As a member of our sales team, you will be working closely with our Commercial Lead, and interact regularly and frequently with our market leaders.

Responsibilities

1. Sales guidance – collaborate with our market leaders to perfect the sales machine:

·      Monitor the sales pipeline and lead progression, pointing out trends and patterns.

·      Prioritize and oversee the timely and quality delivery of both regular and special tasks.

·      Develop and implement policies and procedures to maintain efficient processes.

2. Business intelligence – empower commercial leaders with data-driven information:

·      Capture company commercial trends for management and Board meetings.

·      Deliver data insight reports for weekly routines & quarterly meetings.

·      Enable team leaders with a real time view of business metrics.

·      Alert on what’s coming – revenue forecasts, bottlenecks & shortcomings.

3. Process & enablement – drive cross-departmental collaboration to eliminate silos:

·      Meet regularly with Sales & Ops. leaders (pipeline, enablement, Q&A, forecasting).

·      Run onboarding plans for new commercial reps.

·      Map processes and create commercial playbooks.

·      Identify knowledge or skill gaps across the commercial teams and share best practices for continuous improvement.

4. Data quality – own commercial data from end-to-end, collaborating with our CRM Manager:

·      Ensure the CRM is our commercial single source of truth.

·      Govern data hygiene/accuracy/integrity.

Qualifications

·      4+ years of experience in Revenue Operations (preferably B2B/SaaS) – a must-have.

·      Demonstrated experience working hand-in-hand with multinational sales teams– a must-have.

·      Proven ability owning all work associated with the CRM (preferably HubSpot) – a must-have.

·      A people’s person with great communication skills in English (written/verbal).

·      Goal-driven and process oriented, with an eye for numbers and detail.

·      Strong problem-solving and analytical skills.

·      Experience working at a startup.

Contact us: [email protected]