Product Manager

About the Company:

TechSee is the leader in Multi-Sensory Generative AI.

TechSee has disrupted customer and field service industries. TechSee was the first company to bring remote visual support to the mass market with 8 patents on AI and augmented reality. Today TechSee’s multi-sensory generative AI can see, hear, and guide humans with visual instructions all delivered through a smartphone or PC.

TechSee has hundreds of customers including Vodafone, Orange, Hitachi, and dozens of Fortune 500 companies. We provide the only AI in the service industry trained on massive datasets (think billions) of customer voice, text, and visual interactions to recognize patterns and identify the best way to resolve issues. TechSee is rapidly expanding globally and is backed by leading venture capital firms like Salesforce Ventures, Scale Ventures, and OurCrowd.

The Opportunity

:We are looking for an experienced Product Manager who can lead the development of core aspects of our existing products and take responsibility for creating new products and services

.
Responsibilitie

• s:Lead product features from conception to post-releas
• e.Transform high-level concepts into detailed, well-designed feature
• s.Collaborate closely with engineers and UX/UI designers to develop best-in-class product feature
• s.Understand customer needs and business cases, articulating them as user stories and epic
• s.Conduct competitive market research and follow industry trends to identify future opportunities and adapt best practice
• s.Analyze the performance of features post-deployment and iterate based on data and user feedbac
• k.Maintain and prioritize the product backlog and track release
• s.Participate in daily scrum meetings, planning, reviews, and retrospective
• s.Support the development tea
• m.Act as a leader within the compan

y.
Qualificatio

• ns:A degree in Economics, Engineering, Sciences (Math, Physics, etc.), Statistics, or a related fie
• ld.5+ years of professional experience in enterprise customer-facing (B2B2C & B2B) product management rol
• es.Minimum of 3 years of technical experience in roles such as Software Developer, Data Engineer, Data Scientist, Solution Engineer, or System Engine
• er.Proven track record of customer-facing engagement and collaboration, with the ability to translate customer insights into actionable product strategies that drive business grow
• th.Proven track record of releasing successful SaaS products to the mark
• et.Experience working as a Product Manager using Agile methodologi
• es.Experience in product management for machine learning products- advanta
• ge.Product management background in contact centers or field services applications is an advanta
• ge.Strong verbal and written communication skills, with the ability to produce materials, deliver presentations, and provide general educati
• on.Excellent teamwork and collaboration skil
• ls.Ability to navigate and thrive in a fast-paced, dynamic environme
• nt.Fluency in Engli

sh.
Why work with

us?At TechSee we encourage collaboration and emphasize success, personal and professional developm

• ent.Training: Personal development programs and professional training. In addition, learning TechSee’s market-leading AI and AR soluti
• ons.Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS vent
• ure.Tools: Provide you with the resources needed to achieve your go
• als.Work environment: TechSee is a hybrid work environment, with frequent social activit
• ies.Culture: TechSee is a fun and exciting place to work, empowering its employees to bring out-of-the-box thinking to generate cool new id
• eas.Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries. Our product is used by companies like TELUS, Verizon, HIPPO, Lennar, Vodafone, Hitachi, Samsung, Heineken and m