NOC (Monitor Specialist) - Student Position

For companies hellbent on growth, Rapyd is the global fintech partner that simplifies and advances commerce in every market.

Rapyd lets you build bold. Liberate global commerce with all the tools your business needs to create payments, payouts and fintech experiences everywhere. From famous Fortune 500s to ambitious neighborhood upstarts, our payments network and powerful fintech platform make it easy to pay suppliers and get paid by customers - locally or internationally.

With offices in London, Tel Aviv, U.S, Mexico, Dubai, Singapore, Iceland, Hong Kong, and Amsterdam, we know what it takes to make cross-border commerce as friction-free as being next door. We're boldly building it - so you can grow your business.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Monitor Specialist at Rapyd, you will be responsible for:

• Responding to events and various technical problems in real-time
• Proactively identifying and mitigating potential issues before they become critical problems
• Troubleshooting and investigating production issues in Rapyd’s services
• Handling issues until resolution with DevOps, DBA, and R&D teams
• Monitoring and liaising activities of the production environment, network, business transaction reports
• Direct communication with worldwide partners

Requirements

• At least 3 semesters (1.5 years) left until graduation
• Knowledge of working with APIs, HTTP requests, etc.
• Good written and verbal communication skills in English
• Excellent troubleshooting and analytical skills
• Ability to work well under pressure
• Commitment is required for a minimum of 3 shifts per week, including one night shift, and the availability to work 24/7 shifts, including weekends, nights, and holidays
• NOC/Similar position experience - advantage
• Knowledge in AWS Opensearch\Elasticsearch - Advantage
• Knowledge in SQL - Advantage
• Log investigation Experience - Advantage

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