Senior Business Process Analyst, Contingent Workforce

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

The Senior Contingent Workforce Business Process Analyst will be responsible for leading the evaluation, optimization, and implementation of sophisticated processes related to the management and utilization of contingent workers within Wester Digital. This role involves applying advanced analytical skills to identify complex workflow inefficiencies, driving strategic initiatives, and collaborating with cross-functional teams to elevate the management of temporary, contract, and freelance personnel.

Key Responsibilities

• Process Strategy and Design:
• Lead the development and execution of the organization's contingent workforce process strategy, encompassing sourcing, onboarding, contract management, performance evaluation, and offboarding.
• Collaborate with key stakeholders to identify opportunities for process enhancement, automation, and alignment with business objectives.
• Design end-to-end processes that maximize efficiency, compliance, and the overall experience of contingent workers and internal stakeholders.
• Process Analysis and Optimization:
• Conduct comprehensive analyses of existing contingent workforce management processes, identifying pain points, bottlenecks, and areas for improvement.
• Utilize advanced data analytics to generate insights and recommendations for process optimization, cost reduction, and risk mitigation.
• Implement process improvements and track their impact on key performance metrics.
• Technology Integration and Innovation:
• Evaluate and select advanced technology solutions and tools that enable seamless contingent workforce management.
• Collaborate with IT and procurement teams to oversee the implementation, integration, and maintenance of technology platforms.
• Drive innovation by exploring emerging technologies, such as AI, machine learning, and analytics, to enhance contingent workforce processes.
• Cross-Functional Leadership:
• Collaborate with HR, legal, compliance, finance, and other departments to ensure cross-functional alignment and cohesive execution of contingent workforce strategies.
• Act as a subject matter expert and thought leader in contingent workforce management, contributing insights and recommendations to senior leadership.
• Compliance and Risk Management:
• Stay abreast of evolving labor laws, regulations, and compliance requirements related to contingent workforce management.
• Develop and maintain robust processes and documentation to ensure compliance with legal and regulatory standards, including proper worker classification and contract terms.
• Strategic Planning and Reporting:
• Develop and maintain detailed project plans for process improvement initiatives, ensuring milestones and deliverables are achieved.
• Generate comprehensive reports and dashboards that provide visibility into contingent workforce metrics, performance, and outcomes.
• Present findings, progress, and recommendations to senior management and key stakeholders.
  

Qualifications

• Bachelor’s degree with 7+ of experience in indirect strategic sourcing with a multi-national organization with an emphasis in software, hardware and telecommunications procurements
• MBA or JD preferred
• Extensive experience in business process analysis, process improvement, or operational excellence, with a focus on contingent workforce management.
• Project management certification (e.g., PMP) and experience managing complex projects. preferred
• Expertise in technology solutions and platforms for process automation and optimization.
  
  

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.