Help Desk Analyst

Company Description

Ness Technologies, located in Netanya, is a leading company in the field of information systems in Israel. With over 60 years of experience, Ness values its employees as the main asset, responsible for cementing core business values and customer relationships. Ness is known for professionalism, quality processes, risk management, and punctual project delivery.

Role Description

This is a full-time on-site role for a Help Desk Analyst at Ness Technologies in Netanya. The Help Desk Analyst will be responsible for providing technical support, customer support, and help desk support for desktop computers. The role involves utilizing analytical skills to troubleshoot and resolve issues.

Qualifications

• Technical Support and Help Desk Support skills
• Analytical Skills
• Experience with Desktop Computers
• Customer Support experience
• Excellent problem-solving skills
• Strong communication and interpersonal abilities
• Ability to work well under pressure
• Relevant certifications in IT or related fields are a plus