System Admin & Help Desk

We are looking for an experience IT manager/Help Desk to join our company!

· Build an effective and strong partnership with regional business colleagues

(Italy, Greece and Israel, Sales and Data & Analytics areas), to ensure projects and procedures 

  take into account relevant business and IT&D priorities.

· Build an effective and strong partnership with Global, Area and local IT&D teams, to ensure 

  projects and procedures considering relevant priorities and to optimise project delivery.

· Effectively manage external relationships to the benefit of RB. This will include vendor 

  negotiation, selection, and on-going Vendor Management.

· Ensure the IT&D team maximise the business value from our Front Office systems 

  landscape and actively measure adoption and KPI to confirm business value realisation.

· Actively contribute to the development and implementation of overall Global IT&D Strategy

· Ensure that we have the appropriate support models in place to meet the business 

  expectations of our systems.

· Lead the readiness activities for any deployment of new systems.

· Managing the demands for new solutions short to medium whilst maintaining a longer-term 

  IT&D Strategy.

Requirements:

Experience of at least 4 years with technical support.

· Academic Degree on information systems

· JDE knowledge or any knowledge of ERP based on AS400 (like MFG).

· Excel in expert level.

· Experience in FMCG company (better if global)

· Creative thinking, problem solving ability and independent work style ability.

·  A big head with creative thinking in finding a solution to problems.

· Knowledge in communication infrastructures (CISCO)

· High level English (Verbal and written) - Mandatory

• Minimum requirement for education experience and certifications