NOC Technical Support

Nayax is looking for a NOC Technical Support to join the NOC Team.

You should apply if you are a self-motivated individual with the ability to perform under pressure in a dynamic environment – we offer a great working environment in a successful company and development opportunities going forward.

The NOC Technical Support will report to NOC Team Leader.

IN THIS POSITION YOU WILL:

• Respond to events and various technical problems in real-time.
• Provide technical issue resolution with worldwide customers via emails and calls.
• Monitor and liaise activities of the production environment, network and business transaction reports.
• Diagnose the cause of problems in a complex environment to provide effective solutions quickly.
• Configure and build monitoring systems and reports.
• Document troubleshooting and problem-resolution steps.
• Work with clients, account managers, technical and support representatives to resolve application problems.
• 24/7 shifts position.
• Commitment is required for 2-3 shifts a week.
  
  

Requirements:

WE ARE LOOKING FOR SOMEONE WITH:

• Strong technical and analytical skills.
• Excellent verbal and written English communication skills.
• Availability to work on weekends/nights/holidays.
  
  

ADVANTAGES:

• Experience as a NOC operator/ help-desk technician / technical support.
• Any of the following areas of expertise: Monitoring, Windows/UNIX Administration.
  
  

Who we are:

Nayax is a leading global fintech company founded in 2005 that offers a comprehensive solution to businesses around the world, aiming to improve their revenue and operational efficiency. Our vision is to create frictionless commerce experiences for both businesses and consumers, benefiting communities around the world. We value integrity, accountability, and honesty, values which are reflected in the way we work as we accompany our customers every step of the way on their road to success.

Today, our global influence is reflected in our listing on both Nasdaq and the Tel Aviv Stock Exchange (TASE) and our 9 global offices with 800 employees. Nayax Israel is our largest site, housing over 20 different departments and located in the prestigious Herzliya Hills, just a short drive north of Tel Aviv or a very short walk from the train station.

Our open space offices accommodate our 500+ employees and when we’re not hard at work, you can find us enjoying an afternoon coffee on the balcony.

For a glimpse at what it's like to work at Nayax, check out our Instagram account! https://bit.ly/3G3QDc4.

In 2023, Nayax was included in the prestigious Dun & Bradstreet list as one of the Largest High Tech Companies by revenue growth.

Nayax is constantly growing and we are always on the lookout for enthusiastic, innovative and eager individuals to join us on our journey!