Collections Specialist

Our Credit and Collections team is growing quality of impact! If you are passionate about new ideas and solutions – Join us to embark on a diverse and exciting career path in a dynamic environment. Our teams are creative and friendly, providing a wide range of services at HP Inc.

What will your role be?

As a Collection Specialist you will be building a relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

• You will lead communication with a key customer portfolio developing trusted relationship,
• you will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
• You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
• You will facilitate challenging solutions by involving other HP teams in working with the customer
• You will advise the Credit Analysts, Sales, Account Management teams on collection risks
• You will lead and/or participate in business enhancement projects across geographies
  
  

• A strong collaborator with excellent English, excellent customer skills and focus on trust and credibility to influence action
• ability to build relationship across teams and cultures
• An independent result-oriented professional with:
• An excellent Collection analyst with:
• Understanding of collection and financial concepts
• Analytical skills coupled with willingness to continuously learn
• Solid computer literacy, curious to work with various technical tools to gain efficiencies
• Typically 2-4 years of experience, preferably in collections
• University degree with experience in collection considered an advantage