Flight Operation Controller

*Flight Operation Controller*

Job Purpose:

The Flight Operations Controller is a key liaison and coordinator within the operational

control center (OCC), facilitating effective communication and collaboration with

numerous company interfaces to ensure the efficient and compliant execution of flight

activities. This role involves extensive interaction with departments including Network

Planning, Crew Scheduling, Pilots, MCC (Maintenance Control Center), Ground

Operations, Chief Load Master, Stations, and CAMO (Continuing Airworthiness

Management Organization).

*Responsibilities*

Interdepartmental Coordination: Act as a liaison and point of contact

between the Flight Operations department and various key departments,

ensuring seamless integration of flight schedules, pilot scheduling changes,

and airworthiness maintenance requirements.

- Scheduling Support: Collaborate closely with Crew Scheduling and Network

Planning to optimize schedules, coordinate pilot assignments, and manage

schedules in response to operational demands and changes.

- Crew Scheduling: Work in conjunction with the Crew Scheduling

department to assign flight crew members, manage schedules, and address

crew-related concerns to maintain efficient and compliant flight operations.

- Communication Hub: Establish and maintain open lines of communication

with all relevant departments, including Pilots, Ground Operations, and

MCC, to disseminate crucial operational information, updates, and changes.

- Air Traffic Coordination: Continuously monitor air traffic situations,

collaborating with Pilots, Air Traffic Control, and Network Planning to make

real-time adjustments as necessary for safety and efficiency.

- Aircraft Turnaround: Coordinate the efficient turnaround of aircraft

between flights, collaborating with stations operations to minimize

turnaround times and maximize operational efficiency.

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