Customer Service & Sales Representatives

Customer Service and Sales Representatives

If you enjoy helping others, have a strong service mindset, and are looking for an opportunity to join a leading fintech company, join our growing team!

High salary and excellent conditions for suitable candidates, company employees from day one, with opportunities for advancement and growth.

What will your day-to-day look like?

• Assisting and supporting customers through various processes throughout the customer journey, while maintaining a high level of professionalism and service.
• Providing guidance and responding to inquiries on various topics for the company's customers.
• Proactive sales of products and services in a professional and polite manner, identifying customer needs.
• Performing multiple tasks across various communication channels.
• Improving customer experience.
• Increasing the number of active users of the company's services.

Job Requirements:

• Politeness and strong service mindset, enjoy helping others.
• Strong interpersonal skills and ability to work in a team.
• Excellent written and verbal communication skills in Chinese - an advantage.
• Good written and verbal communication skills in Hebrew and/or English - mandatory.
• Ability to perform multiple tasks simultaneously, prioritize tasks, and work in a high-pressure environment.
• Computer proficiency.
• One year of experience in customer service roles.

Full-time/hourly position Days:

Sunday-Thursday, 4:30 PM - 9:00 PM Friday: 12:00 AM - 9:00 PM Saturday: 7:30 AM - 5:00 PM

Location: Tel Aviv 

About GMT

GMT is a leading and long standing fintech company in Israel in the field of payments and money transfers abroad. The company assists all migrant workers and Israelis in sending money to their loved ones around the world through a fast, cost-effective, and secure process.

Our Vision: To provide all our customers with a range of online, efficient, secure, and cross-border payment solutions anywhere and anytime through cutting-edge technology, while maintaining integrity and uncompromising professionalism, all to give the highest value to their money and peace of mind.