Product Designer

Who we are:

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing, and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

What we’re looking for:

As we continue to grow, we're looking for a talented product designer to join our team and help us build innovative, user-centric products that set new standards in the travel insurance tech industry.

As the first designer to join our team, you will play a pivotal role in the development of our products, making a meaningful impact in a fun, collaborative environment. You will work closely with our head product designer and various stakeholders to bring creative and practical design solutions to life.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and implement innovative solutions for the product direction, visuals, and user experience.
• Create wireframes, user flows and user journeys to effectively communicate interaction and design ideas.
• Develop and maintain a design system that ensures consistency across all products.
• Conduct user research and evaluate user feedback to improve the user experience continually.
• Present and defend designs and key deliverables to peers and executive-level stakeholders.
• Establish and promote design guidelines, best practices, and standards.
  
  

• 4-6 years of experience as a product designer for web and mobile apps, specifically for B2C or B2B2C environments.
• Familiarity with the USA market, with an understanding of their unique design preferences and needs.
• Proficiency in design tools such as Figma, Adobe Creative Suite, etc.
• Strong portfolio showcasing pixel-perfect design and problem-solving skills.
• Excellent grasp of user-centered design principles, prioritizing user needs and preferences throughout the design process.
• Experience in motion design and creating animations to enhance user experience.
• Proficiency in creating prototypes and running user interviews tests to gather valuable insights and optimize user experience.
• Excellent visual design skills with a keen eye for detail.
• Ability to work effectively in a fast-paced startup environment, both independently and as part of a team.
• Excellent communication skills and the ability to articulate design decisions and the rationale behind them.
• Excellent written and verbal English skills.