Customer Operation Coordinator

Join Our Team as a Customer Operation Coordinator!

Bulwarx, a leading integration company in the field of cybersecurity, is looking for a dedicated and organized Customer Operation Coordinator to join our Delivery Department. If you thrive on scheduling and providing top-notch service, this is the role for you!

About Us: Bulwarx is at the cutting edge of cybersecurity, ensuring our clients are protected and secure. We're looking for a Service Coordinator who loves scheduling, is passionate about service, and wants to be part of a dynamic team.

Position: Full-time

Location: Ra'anana, Israel

Responsibilities

• :Manage the calendars and tasks of the technical tea
• mAllocate personnel to projects and client task
• sHandle unforeseen scheduling events related to the technical tea
• mAddress exceptional service events with clients regarding priorities and schedule
• sServe as the primary contact for client communication related to coordinating department activitie
• sInitiate tasks with operational and sales team
• sMonitor the frameworks of all activitie
• sEnsure all projects are updated in supporting systems in coordination with the technical team

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Requirement

• s:Experience in customer servi
• ceHigh service orientati
• onExcellent interpersonal and communication skil
• lsBroad systemic visi
• onProficiency in computer applications and Offi
• ceAbility to work under pressu
• reExperience in calendar management (an advantag