Operations Coordinator

Company Description

Reshaping the Retail Experience, ReaLo seamlessly digitizes any retail space in Tel Aviv-Yafo. Their platform delivers advanced e-commerce technological and visualization capabilities to brick-and-mortar stores by combining cutting-edge technology with screens and sensors. Retailers can now accompany consumers with relevant data-driven dialogue from the first moment of their in-store journey.

Role Description

This is a part-time/Student position on-site role for an Operations Coordinator at ReaLo in Tel Aviv-Yafo. The Operations Coordinator will be responsible for preparing our hardware kits for on-site installations, in addition, you will provide initial customer support (tier 1) and escalate to our Support Specialist when needed.

Qualifications

• Analytical Skills, Operations Management, and Administrative Assistance
• Strong Communication and Customer Service skills
• Strong tech orientation/ Hardware Configuration
• Attention to detail and organizational skills
• Hebrew and English communication skills

Advantages:

• Tier 1 support/ QA experience
• French communication skills

*** This is an excellent opportunity for juniors who want to develop their Tech Support or QA careers.