eCommerce Marketplace Operations Manager (Amazon)

eCommerce Marketplace Operations Manager (Amazon)

Who we are

AHAVA, a global beauty company with offices in Israel, China, Germany, and the USA, and products sold in nearly 100 countries worldwide. We’re most passionate about cutting-edge science and ethical & conscious beauty. We see the human resource as our most strategic asset, and therefore we get to work with fantastic people every day. We aim to give people the opportunity to develop, grow and fulfill their potential through creative freedom, to truly enjoy each person’s passions, abilities, and ideas.

We perceive our marketplace business as a key growth engine for the entire AHAVA group. It receives significant investment and attention to drive rapid expansion.

Job description

The eCommerce Marketplace Operations Manager oversees operational activities and strategic initiatives across all international marketplaces, predominantly focusing on Amazon (but not exclusively), and reports to the Vice President of Global Retail.

• Generate and oversee replenishment shipments to ensure stock optimization.
• Lead the creation and optimization of product listings, including attributions, backend keywords, reviews, visual assets, titles, and descriptions (SEO).
• Oversee the submission and resolution of cases on marketplace platforms.
• Manage relationships with relevant marketplace counterparts, predominantly the Vendor Manager.
• Manage and optimize pricing rules.
• Manage enrollment in marketplace programs (e.g. Brand Registry, Premium Beauty).

Qualifications

• Must have at least 3 years of experience in brand-side operations management on Amazon.com (Amazon.de and Amazon.co.uk- advantage). This experience must include inventory management, listing creation, SEO, and case submission and resolution.
• 1P experience is a must.
• Experience in the beauty industry is an advantage.
• In-depth knowledge of Amazon processes, programs, and strategies. Ex-Amazon is an advantage.
• Excellent English, both spoken and written.
• Excellent interpersonal skills, with the ability to work effectively within a collaborative, cross-functional environment.
• Exceptional ability to manage multiple projects simultaneously, prioritize tasks based on impact, and adjust plans dynamically to meet changing business needs.
• Strong analytical skills, with the ability to interpret marketplace data, monitor performance metrics, and make data-driven decisions.
• Strong learning abilities and passion for learning.
• Diligent and goal-oriented.

Location

Candidates located outside Israel: fully remote.

Candidates located in Israel: hybrid work from the office (in Airport City) and home.