Technical Product Owner

CommBox is a leading Unified Digital Communication platform revolutionizing customer engagement for over 300 clients. Our mission is to redefine customer communication by making it effortless, intuitive, and effective. We provide brands with the tools to automate customer interactions across a variety of digital channels and popular messaging apps including SMS, WhatsApp, Messenger, and Google. Utilizing AI-driven technology, we empower organizations to manage millions of customer transactions daily, streamlining the customer journey and enhancing overall efficiency. Our innovative automated communication software caters to businesses of all sizes, enabling them to elevate customer satisfaction and drive business performance.

We are looking for a highly motivated and skilled Technical Product Owner to join our dynamic team. The Technical Product Owner will play a pivotal role in driving the development and enhancement and delivery of our products. In this role, you'll work closely with our technical engineering teams, including the design, marketing, and customer success teams, leveraging your expertise in APIs, Webhooks, System Integration, and infrastructure, to deliver innovative solutions that meet the evolving needs of our customers.

Responsibilities

• Develop and execute product strategies aligned with the company's overall objectives and market demands.
• Own product requirements and drive product life cycle with Agile Methodology including user stories, and PRDs.
• Define and prioritize product features and enhancements based on technical feasibility, market demand, and strategic objective.
• Collaborate with internal stakeholders, including R&D teams, to elicit, analyze, and document product requirements.
• Continuously improve our internal deliverables and operational processes.
• Identify emerging technologies, industry trends, and market opportunities to inform product strategy and maintain competitive advantage.

Requirements

• 3+years of proven experience as a Product Owner, Product Manager, or similar role of SaaS B2B products.
• Deep understanding of agile methodologies, software development processes, and product management best practices.
• Demonstrated experience working closely with R&D, managing product backlogs, making trade-off decisions, defining technical requirements, establishing success criteria, and tracking impact.
• Excellent project management skills and the ability to drive multiple, complex activities to completion.
• Leadership experience, with a track record of successfully leading and mentoring other product managers.
• B.A. in computer science, engineering or similar degree – advantage.