Head of Communications and PR

Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.

Today, Guesty has 15 offices and 700+ team members across the globe.

At Guesty, we're transforming the hospitality industry, impacting millions of travelers and business owners across Europe and the US. Join us in shaping the future of hospitality with innovative strategies and compelling storytelling that drive engagement and business growth.

We're seeking an experienced Communications and PR leader to play a pivotal role in promoting our brand narrative through engaging, business-driven content across earned channels. This is a unique opportunity to define and tell the story of the future of hospitality, a narrative that will significantly contribute to our strategic PR initiatives and overall business success.

Responsibilities:

• Support our company’s global media relations initiatives in key markets, including the US, UK, Europe & Australia, by creating and implementing a PR outreach strategy and driving day-to-day press office routines, including crisis managment (when needed)
• Draft press releases, commentary by leaders, and powerful, eye-catching pitches
• Build strong relationships with key reporters, influencers, and industry leaders to integrate content marketing strategies and establish a robust distribution network
• Work with our Business Intelligence team to pull data-driven trends and insights on travel behavior and weave them into all marketing initiatives - from press, and earned speaking opportunities to infographics
• Stay on top of the latest trends in our industry and alternative accommodations, flagging relevant news to teams while also practicing “newsjacking” and trending stories
• Develop and execute a thought leadership program for the C-suite, from conception through to implementation
• Own our awards program, submitting entries to key organizations
• Own influencers and brand ambassador programs from planning to execution
• Collaborate with teams across the company, including Product, Biz Dev, Sales, and more

Requirements:

• 5-6 years experience in a PR/communications role ideally in a global SaaS/B2B organization and/or startup
• Experience working and presenting to C-level management
• Experience working with influencers and/or brand ambassadors, and managing these relationships - a plus
• Native English speaker, a must
• Excellent writing and editorial skills
• Incredibly organized with attention to detail, team player, and enthusiastic
• Ability to shift quickly and adapt to changing priorities while meeting deadlines and moving KPIs forward
• Keen attention to detail along with strong organizational and project management skills
• Management experience, a plus

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of any characteristic protected by law.