Product Manager

About the Company:

TechSee is the leader in Multi-Sensory Generative AI.

TechSee has disrupted customer and field service industries. TechSee was the first company to bring remote visual support to the mass market with 8 patents on AI and augmented reality. Today TechSee’s multi-sensory generative AI can see, hear, and guide humans with visual instructions all delivered through a smartphone or PC.

TechSee has hundreds of customers including Vodafone, Orange, Hitachi, and dozens of Fortune 500 companies. We provide the only AI in the service industry trained on massive datasets (think billions) of customer voice, text, and visual interactions to recognize patterns and identify the best way to resolve issues. TechSee is rapidly expanding globally and is backed by leading venture capital firms like Salesforce Ventures, Scale Ventures, and OurCrowd.

The opportunity:

We are looking for an experienced Product Manager who can take a leading part in defining core aspects of our existing products as well as take responsibility for forging new products and services.

Responsibilitie

• s:Lead product features from conception through to post-releas
• e.Turn high-level concepts into detailed and well-conceived feature design
• s.Work closely with engineers & UX/UI designers to build best-in-class product feature
• s.Understand customer needs and business cases and articulate them as user stories and epic
• s.Conduct competitive market research and follow industry trends to identify future opportunities and adapt best practice
• s.Analyze results of features after deployment, and iterate based on data and player feedback to improve performanc
• e.Maintain and prioritize the product backlog and track release
• s.Participate in daily scrum meetings, planning, reviews, and retrospective
• s.Support the development tea
• m.Participate in daily scrum meetings, planning, reviews and retrospective
• s.Act as a leader within the company.

Requiremen

• ts:5+ years of professional experience in an enterprise customer-facing (B2B2C & B2B) product management r
• ole5+ years of Technical background in Web based technologies and SaaS applicati
• on.Proven track record with releasing successful products to the mar
• ketExperience with working in a partners ecosys
• temExperience with generative AI solutions and passionate about learning evolved technolog
• iesExperience in product management for an ML prod
• uctExperience working as Product Manager using Agile methodolog
• iesStrong verbal and written communication skills with a constructive tone, ability to produce materials, deliver presentations, and perform general educat
• ionProduct management background in Contact Centers or Field Services related application -advant
• ageFluent in Engl
• ishA team player with the ability to work independen
• tlyA degree in Economics, Engineering, sciences (Math, Physics etc.), Statistics or a similar field, or equivalent experience.

Why work with

us?At TechSee we encourage collaboration and emphasize success, personal and professional developm

• ent.Training: Personal development programs and professional training. In addition, learning TechSee’s market-leading AI and AR soluti
• ons.Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS vent
• ure.Tools: Provide you with the resources needed to achieve your go
• als.Work environment: TechSee is a hybrid work environment, with frequent social activit
• ies.Culture: TechSee is a fun and exciting place to work, empowering its employees to bring out-of-the-box thinking to generate cool new id
• eas.Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries. Our product is used by companies like TELUS, Verizon, HIPPO, Lennar, Vodafone, Hitachi, Samsung, Heineken and more!