HR Ops & Benefit Specialist- 9 months

Job Overview:

In this role, you will be responsible for executing on the Israel HR Ops & Benefits process(es), bringing an in-depth understanding of legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers. You will partner with our benefit suppliers, HR and payroll colleagues and assist with all HR Operations matters for Israel, such as onboarding, leave of absence, terminations, life-cycle events, benefit enrolment and maintenance, to name a few. You will review data to ensure correct inputs to payroll and ensure adherence to relevant laws and regulations, internal policies and processes. You will be required knowledge of HCM systems, including Workday, T&A systems, the in-house payroll input system and various 3rd party data feeds and platforms used for HR Ops and payroll data collection, Time & Attendance and Benefits management.

*This role is temporary position covering Maternity Leave*

Responsibilities:

You will be responsible for the quality delivery of multiple payroll processes and service to the businesses:

• Respond to and manage HR & Benefit queries via ticketing system coming from the company colleagues, managers and HRM's in a timely, and professional manner. Correctly administers all HR Operations and Benefit processes.
• Maintain quality of work based on service delivery metrics.
• HR Operations: maintaining and updating employee records. Overlooking HR transactions, such as onboarding, offboarding, promotions, and employees' life-events.
• Maintain regular HRIS input by collecting relevant employee lifecycle information, such as personal data, contract terms, and benefits and compensation details.
• Payroll Compliance: ensure accurate payroll inputs and assisting payroll colleagues checking payroll outputs, arising from multiple HR processes across the Israel payrolls within the company.
• You will have some autonomy to make decisions within a defined framework and you will consult more senior team members for issues outside of defined policy/parameters.
• Resolve issues in situations that require good knowledge and judgment within established procedures (HR Ops & Benefits).
• HR portal content: maintain and ensure portal remains relevant with the right level of information to support our colleagues in a self-service model. Update portal with new or adjusted policies, propose new content and work with People Operations and HR colleagues to define strategy for the local portal.

Qualifications:

This role requires minimum 2 years' experience in the Human Resources & Benefits Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).

Desired Characteristics:

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
• Process Improvement: Identify opportunities for process optimisation and contribute to the implementation of best practices across the People Operations organisation.
• Have a basic understanding of key business drivers; uses this understanding to accomplish own work.
• Have a good understanding of how work of own team integrates with other teams and contributes to the area.

Requirements:

• Great interpersonal skills with strong customer service focus. Capable of eloquently explain technical payroll information to others.
• Knowledge: good understanding of benefit management and local regulations.
• Strong Analytical Skills: Ability to analyse complex data sets and derive meaningful insights to support HR-related decision-making.
• Attention to Detail: A meticulous approach to work, ensuring accuracy in documentation creation.
• Communication: Effective written and verbal communication skills to interact with various stakeholders and respond to employee inquiries professionally.
• Adaptability: Willingness to embrace challenges and adapt to a dynamic work environment.
• Software Proficiency: Microsoft Excel and Workday proficiency are a plus.
• Payroll processes basic knowledge is an advantage.