Customer Service Representative

Company Description

Cover is a next-gen personal insurance and finance platform based in Petah Tikva. Our mission is to help people gain transparency and take control over their funds. Founded in 2019, our team consists of veteran software and financial experts who are spearheading new industry standards.

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. They will handle customer inquiries, resolve issues, and provide exceptional customer experiences.

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Ability to multitask and prioritize
• Attention to detail and accuracy
• Knowledge of insurance and finance industry is a plus