Operation Coordinator

Hello from Team Naviteq!

At Naviteq, we're not just a company; we're a movement!

Leading the forefront in tech integration, we're on a mission to empower our clients with innovative solutions in cloud optimization, cloud transformation and cloud technologies. We're seeking passionate individuals to join our dynamic team in Israel.

We’re looking for an Operation Coordinator at our Tel Aviv Office.

*** You Must speak - Hebrew,English,Russian ***

About the Role:

As an Operation Coordinator at Naviteq, you will be a key player in supporting both our customer service operations and our human resources and our engineering department.

This dual role involves direct interaction with customers, engineers, and employees, managing service schedules, HR responsibilities, and ensuring smooth operational and administrative processes.

Key Responsibilities:

• Customer and Engineer Interaction:
• Act as the first point of contact for customer inquiries and provide detailed information about services.
• Schedule and coordinate service appointments, relaying details to both customers and engineers.
• Manage and update engineers' schedules and availability.
• HR Assistant Duties:
• Assist in the recruitment process by posting job ads, organizing resumes, and scheduling interviews.
• Help in conducting initial orientation for new hires.
• Maintain employee records, including attendance and holiday records.
• Assist in handling employee queries related to HR policies and benefits.
• Administrative and Back-Office Activities:
• Undertake clerical tasks such as filing, typing, copying, binding, scanning, etc.
• Handle confidential documents ensuring they remain secure.
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails.
• Customer Reporting:
• Conduct follow-ups with customers to ensure satisfaction with services provided.
• Compile and update regular reports pertaining to personnel activities and office operations.

Qualifications:

• Proven experience in administrative roles, with a preference for experience in HR or customer service.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask and priorities.
• Proficiency in MS Office and familiarity with HR software.
• Detail-oriented with a focus on accuracy and confidentiality.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for career advancement and skill development.
• A supportive and dynamic work environment.