Tech Ops Program Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Tech Ops Program Manager at Via, you'll be an integral part of our Tech Ops team, responsible for overseeing Via’s delivery from inception to completion. You will have full responsibility for planning and managing engineering projects. This includes implementing engineering and product best practices to achieve optimal efficiency, ensuring that projects are delivered on time, and meeting product definitions, quality, and technical requirements. You will collaborate with various internal teams, including Engineering, Product Management, QA, Project Management, and others.

What You’ll Do:

• Work closely in a matrix interaction with tech leads, software engineers, product managers, technical project managers, QA, researchers, and other internal stakeholders to deliver high-quality products and features through the software project lifecycle (build, test, and release on time).
• Serve as a driving force for introducing and implementing engineering and product best practices, using data-driven methodologies and strong interpersonal abilities.
• Manage the engineering team's priorities, considering various delivery and product constraints, alongside cross-engineering dependencies.
• Set project schedules and ensure on-time completion of development efforts.
• Identify potential issues in project schedules and clearly communicate them to project stakeholders.
• Take responsibility for release schedules and milestones, maintaining high velocity in a fast-paced environment.
• Lead several technical programs, setting priorities for products and engineering, leading cross-functional teams to bring products to market, ensuring success metrics inform future efforts, and quickly fine-tuning the program as needed.
  
  

Who You Are:

• Minimum of 2-3 years of experience in program/project management from a SaaS company or large companies rather than startups.
• Extraordinary communicator with the ability to work with everyone in the company at both a conceptual and detailed level.
• Can-do attitude - able to solve real-time issues and make things happen.
• Tech-savvy, with great analytical skills.
• Able and eager to learn new things quickly.
• High familiarity with the software development life cycle.
• Able to initiate and lead a project from scratch to completion.
• Multitasker, highly organized, knows how to prioritize, able to switch between detail-oriented and high-level perspectives.
• Strong leadership skills, ability to work under pressure.
• Past experience working in Scrum/Agile is an advantage.
• Past experience as a developer or in another technical role is an advantage.
• Bachelor’s degree in a technical field or equivalent practical experience.
• Fluent in English (speech, writing, and reading) - a must.
  
  

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.