NOC Technician

Company is looking for a new technician in the NOC (Network Operations Center). The job is primarily supporting telecommunications companies that send query traffic through our systems. Job involves customer support, traffic analysis, signaling analysis, monitoring, research, and technical troubleshooting. – An analytical mind – Excellent multitasking ability – A strong technical background – Very good customer support skills – Fluent English (writing, reading, and speaking) – Very good Excel skills – Familiarity with databases (SQL or noSQL) – Some familiarity with scripting – Some familiarity with networking – Some familiarity with the Telecom industry Full-time shift work; usually 9 hour shifts, 5 days a week.